Happy to see you just as well I couldn't see anything
Lost a screw on a pair of glasses and went in. They replaced it there and then. Very helpful
Would give them zero if I could or even a minus number. SPECSAVERS YATE is absolutely useless. First time I used this store I was told to come back in a week to collect my glasses as they need to order them. When I did they didn't have my glasses, this happened three weeks in a row. Today I chose 2 for 1 Glasses and was told they could grantee the second pair would be the same frame. Then I was told they cant order specific frames despite doing it for me the first time. DONT BELIEVE YOU PANTS ON FIRE
Had an eye test booked and that was good staff involved excellent but after I got passed to a third male member of staff to choose frame he said I'll be back in a few minutes I have some admin to do, well 20 minutes later and he'd not returned when a female member of staff appeared and asked if I was OK I explained what had happened and she apologised but I had to leave due to another commitment. I said I'd get back, well I did and guess what no staff free again. Shocking staff management don't you think? Think it's time to go elsewhere.
After a wait of 10 days I got my lenses. overall the staff I very nice and friendly. I got through to a call service where they say they will get the store to call you. 6 times this happened not once was I called back so obviously a problem there!!
Specsavers Opticians and Audiologists - Yate is a UK Doctor based in Yate, South West England. Specsavers Opticians and Audiologists - Yate is located at 19 North Walk, Yate, Bristol BS37 4AP, UK.
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