Good
First class after sales service, we were outside the 10 year guarantee but Matki helped us with replacement glass and fittings for FREE, can't thank the company enough for what could have been a very expensive replacement unit.
Unable to purchase a standard tray because of waste limitations so my supplier from builders merchants worked with matki i shortened my tray size to suit what they could offer (standard) this took some deliberation it was meant to be fixed on the corner it arrived as two separate panels with two fixing bars seems Matki want to customise everything where it was stored for so long did not try to return so have ended up customising bars for support lucky i have a understanding customer Matki not for me however i do like there stuff having fitted the whole bathroom with there taps but they have issues with there reps. A C Building services thought i would add the company that orderd my enclosure or two separate panels in this case. will try to avoid Matki orders at all costs
The shower enclosures are sold with wrong specification! Just ruined our bathroom as all measurement were based on one measurement but in fact all parts are many cm shorter!Be aware! Stay away from this company!
Ordered 2.00 pm Friday, It arrived 10.00 am Saturday. Excellent service. A very helpful member of staff made sure I was sent the correct spare.
Matki PLC is a UK Home Goods Store based in Yate, South West England. Matki PLC is located at Churchward Rd, Yate, Bristol BS37 5PL, UK.
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