Excellent service. Friendly staff.
Emergency visit staff could not have been more helpful. Great advice even arranged loan vehicle to get me home.
Potential customers please be aware of their service. Was liaising with Nick to buy Hyundai i40. Agreed the price and advised him yesterday that I will be coming today from London approx 3 hours journey. Called this morning and he said their other salesmen agreed with another customer to come and view the car today. He said if I pay a deposit they can reserve the car for me which I agreed. He said he will need to speak to the other salesmen and his manger and will email me within 10 minutes. I waited more than 30 minutes but no email received. I called him back he said he sent it and it would be better if I email him and he will reply to that email. He received my email and said he's trying to reply but has issues with their computers. He said he will call me back with in 10 minutes to let me know if they can take the deposit. Waited 52 minutes and called back - a lady answered and said he's with another customer and will get him to call me with in 10-15 minutes. I have been liaising with Nick for the last 4-5 days and he always kept his word. But now they probably found another customer which I understand but they should be honest with customers. This really shows what type of company they really are. All Nick had to do is be honest so I didn't had to waste my time. I made so many plans and it's all wasted. Nick - please be honest with any communication to avoid wasting people's time.
Hired a van very quick and friendly
I keep returnung to this garage ever and ever again, even now I leave quite far and it a real pain to get from and back to other side of Bristol. But their service is very good, unbeatable on price compared with branded garage, frendly and professional. I rarely had any trouble with them and trust them not to invent faults and extra jobs to rack up the bill. MOT and service booking service is quite efficient, though online webform does not export comments box, which is a shame. I've used their bodyshop too for an insurance repair job and would say it was a pleasure to deal with them.
Pearce Bros. is a UK Car Rental based in Yate, South West England. Pearce Bros. is located at 14 Stover Rd, Yate, Bristol BS37 5JN, UK.
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